The Northwest Tarrant Chamber of Commerce was founded in 1984. You can only imagine how technology has progressed over the last three decades to improve communication, promotion, and member engagement tools.
We inherited a CRM system from another chamber-specific company that was supposed to have incorporated invoicing and a website, according to the previous director who convinced the board of directors it would be a good investment. The initial outlay had been $1500, and the monthly maintenance fees were $228. There was no contract per se, but the company requested a 90 day advance notice of intent to terminate. Because the previous chamber leadership had left and we had no access to the passwords required to update the site, I could update the calendar and add new members, but otherwise, the website was useless to me. There had been no text or photos updated since late in 2013.

When we received a call from Carolyn Goldring of The Chamber Team, we were intrigued. We arranged for her to teleconference with our board of directors, who were understandably skeptical after the last debacle. For the features we wanted, we chose the Pro Edition, which had a set-up coat of $1995, but monthly maintenance of only $99. That made financial sense to the board, and we made the switch.

This did NOT happen overnight! It was a mess getting our database from the other company, but the implementation crew at The Chamber Team were patient and kind to the non-technical person providing it all (myself), and they answered each question promptly and thoroughly. Step by step, we designed the site to our specifications, and when I saw the demo site, I was beside myself at how clean and fresh it looked! They incorporated every color and layout detail we'd requested, and when additional tweaks were requested, they handled them with grace and aplomb. Training was enjoyable and detailed, so incredibly detailed that I can change a photo or develop a newsletter simply by referring to my notes. They call it a WYSIWYG editor, "what you see is what you get", and it couldn't be easier to manage!

When asked about providing a testimonial, I enthusiastically responded "YES!!!" I would write letters, speak to prospective clients, let them use our site as an example, sing songs of praise, whatever they wanted. I can't overstate the importance of what The Chamber Team did for us: THEY GAVE US OUR WEBSITE BACK, AND SAVED US MONEY WHILE DOING SO!

My greatest reward for all this was the chance to work with people who have respect for business and its urgent and ever-changing priorities, but also understand how to work with different personalities. Although I'll probably never meet my implementation team (Donna Sinclair, Leanne Knight, Jeannette Turvey, Aaron Fecht) face to face, I feel like I have new found friends on the Chamber Team. They made me look like a hero to our board of directors and to our membership as a whole, and made it as easy simple as it could possibly be.


Tammy Bailey
Administrative Assistant
Northwest Tarrant Chamber of Commerce

"As a Chamber CEO in a small rural coastal region, I wear many hats and don't have the luxury of a large staff to manage and design a new website, but with Chamber Team we were able to overhaul our website and management system even on a tiny budget.

When we compared various website companies and designers, we were shocked to learn how much it would cost for our tiny Chamber, just over 400 members, to update and overhaul. Then we looked at Chamber Team. Everything we needed was there and at a price that my board of directors could live with. We didn't have to create a fund-raising event just to pay for a new website!

My staff found the software easy to use and easy to help our members use when updating their listings and adding events to our calendar. We love the look of our new website and the tools we have to make changes instantly.

The Customer Service team is responsive to our needs and I can't thank them enough for all they have done to make us look like we have a large staff and budget. Thank you Chamber Team!"

Debra De Graw
Mendocino Coast Chamber of Commerce

“Working with the Chamber Team has been an exceptional experience. Not only do you get the attention and customer service care that you would normally receive from a small business atmosphere but you have the opportunity to work with professionals who have Chamber experience and offer extremely beneficial advice in regards to web design and day-to-day management of your membership system. 

Best of all, when you call, you get to speak with a REAL person! Not to mention if you do happen to miss your contact your phone calls and emails are returned promptly. I couldn’t be more pleased with the flexibility of the web designers who worked extensively to meet my particular needs and my positively delightful implementation coach who led me step by step through the whole process. Chamber Team is a must have to enhance your Chamber management.”

Emily Plecker
County of Bath Chamber of Commerce (VA)

"When designing our website, Jeanette was always helpful and immediately responsive. She just “got it.” We answered a few questions about the look we wanted and she submitted a brilliant template. She then trained us providing us with the tools so we could update content to keep the site relevant. It was great experience. The process was fairly straight forward. After I showed Jeanette a few samples of other sites I liked and gave a suggested color palate, Jeanette put together the template. We reviewed and she immediately accommodated a few changes. Then our site went live! Very easy process. The software is user friendly. It’s quick and easy for us to upload timely content so our site stays relevant. We trained our intern in less than 20min. It takes just minutes to update. You really can’t beat the price for all the elements you get in the package. Site looks great. Client Management Database is easy to use. The Calendar keeps everyone up to speed on Chamber events. It’s certainly cost effective.

The team made it easy and quick to get our new system up and running. The Chamber Team has been responsive and helpful during the transition. I get compliments on the site frequently, and I’m happy with my overall experience thus far."

Shadana Sultan
Rocky Mountain Indian Chamber of Commerce

"From day one The Chamber Team worked hard to meet my needs and goals for designing my new real estate website. Being a real estate agent from a small town, I wanted my site to stand out from the rest. I wanted a "Muskoka" relaxed, but elegant look, and that is exactly what I got!

Donna was very helpful and always available when I had questions or needed to send along information too. The content crew were very fast at formatting and completing my site. I couldn't be happier with my website. Thank you to everyone on the Team that helped me achieve my goals!" 

Marsha Rao
Relaxed Living Realty 

"We had the good fortune of Teaming up with the Chamber Team about a year ago. After putting out the website to bid, we found the Chamber Team was affordable and the monthly hosting fees and updates were so much more reasonable for this small chamber of 400 members.

Our Site has put us in front of many Community folks, because we are able to do so many wonderful things on the site that look professional and stand out. The ability to archive minutes, Send out blast of emails that look so professional, Our members are creating their own mini websites and we have heard that they are getting hits and customers.

The staff are easy to work with. They are available by phone and email and respond in a timely fashion. The transition was seamless. The analytics show a rise in people landing on our home page and beyond.

To add we are making additional income from enhanced memberships and email blasts.

We can't say enough about the Chamber Team.

Lucretia Hudzinski
Liverpool Chamber


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